Rakhi Jain spearheads the future of mobility at Motability Operations (MO), with a dedicated focus on making sure that emerging automotive technologies are inclusive for MO customers. As a member of the Innovation Team, she ensures that customer needs are prioritized in the transition to autonomous vehicles. Rakhi collaborates with key industry players on new modes of transport to keep accessibility at the forefront of MO’s innovations.
She holds a master’s degree in business administration, specializing in finance and international relations, and has previously held roles in risk management, strategy, and pricing at Motability Operations.
About Motability Operations
We are the commercial company that delivers the Motability Scheme to over 815,000 disabled people and their families, helping them access independent mobility.
Since we began running the Motability Scheme 45 years ago, we have helped more than 5 million people get moving. People who receive higher or enhanced mobility allowance can join the scheme. They decide to use their allowance to choose from a wide range of cars, wheelchair accessible vehicles, powered wheelchairs or scooters.
Customers lease their vehicle for 3-5 years in a worry-free package that includes insurance, servicing, tyres and breakdown cover. At the end of the lease, they can choose a brand-new vehicle and we remarket their old vehicle at the best possible price. We are the largest supplier of used cars in the UK.
We pride ourselves on knowing and understanding our customers and have exceptional customer service at the heart of everything we do.